Courtney Lundrigan and Kevin Manuel, Ryerson University

Web Scale discovery services have become the holy grail for libraries to stay relevant to a generation that ‘Googles’ its way through research in the digital age. Does finding information faster equate to finding the most appropriate research? Follow the adventures of three librarians who evaluate user satisfaction with a web scale discovery tool. “but we had planned to discuss our assessment of Ryerson’s web scale discovery service, in the context of how it is impacting the librarian’s job: shift in instruction and the nature of reference questions, in addition to greater outreach and marketing strategies to ensure we are reaching our users and that they understand that libraries and librarians are still relevant, despite the existence of these tools.”